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LongClasp Email Router Internet Business Edition 1.3

LongClasp Email Router Internet Business Edition 1.3

LongClasp Email Router Internet Business Edition Publisher's Description

LongClasp Email Router is a powerful and affordable email tracking and routing software solution for businesses and organizations of any size.

It gives us a new approach to email support. It tracks, analyzes, routes and archives all emails between your customers and your representatives. It helps a support team from routing emails from one email account such as to a appropriate member in the team.

The key features include:
  • Intellectual routing Each incoming message will been routing to the agent seat who process the question before.
  • Keep all emails in context Each message is grouped with all its replies and displayed as a conversation.
  • POP3 and web interface Not only web interface, but also POP3 and SMTP supported, give you another choice.
  • Tracking all incoming and outgoing email All emails are tracked in the background, accumulate knowledge database automatic.

And also many benefits come from using LongClasp Email Router.
  • Emails are hand out rapidly, this can save the response time to your customers. Enhance the quality of your email support and increase the company impress.
  • All incoming and outgoing emails are recorded automatic; build up the knowledge database in your company is easy.
  • Emails hand out is automatic without manual effect, this save the manager from burdensome emails works, so that he/she can put more attention to others.
  • The professional support will make your company looks bigger since the customers will notice the detailed auto responses, the tracking numbers and other professional information from the support emails.
  • Only the server with LongClasp Email Router needs the internet connection, agents` machine need internet connection to receive email no longer. This will be helpful for companies that want to limit the internet usage.

Internet Business License: three email accounts and 4 agent seats maximum

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